Reference

How We Protect Your Account and Payment Information

When you open an account at lokitoto, your personal data and payment details stay encrypted and separate from our game servers.

Encrypted deposits via DANA, OVO, GoPay, QRISYour data does not leave our Indonesia-facing infrastructureWithdrawal verification protects your account balance
lokitoto How We Protect Your Account and Payment Information
REACH OUR TEAM

How to Contact Us About Your Data

Live Chat Ask about your stored data or request changes in real time.
Email Support Send data subject access requests to our privacy team at [email protected].
Account Settings Update your email, phone and address directly in your profile.
DATA HANDLING PRACTICES

Security, Retention and Your Rights

Encryption in Transit and at Rest

Your DANA, OVO, GoPay and QRIS details travel over HTTPS; payment data is tokenized so lokitoto servers never store your full card numbers or bank credentials. Stored account data is encrypted with AES-256 keys.

Cookie and Tracking Consent

We use session cookies to keep you logged in and analytics cookies to track which games you open and how long you play. You can disable non-essential cookies in your browser; login cookies cannot be turned off without logging out.

Data Retention Timelines

Account records stay active for the life of your account. After closure, we keep transaction logs for seven years where local law requires; other personal data is deleted or anonymised within 90 days of your request.

No Third-Party Advertising Sells

We do not sell your name, email, phone or game history to ad networks or data brokers. Analytics partners see only aggregated play trends, never individual account details or payment info.

Account Closure and Data Deletion

When you close your account, we flag it inactive immediately. Your profile becomes hidden from other players; payment and game records remain for audit purposes unless you request deletion via support.

Policy Updates and Your Notification

If we change how we collect or use your data, we email you at least 30 days before the change takes effect. Continued use of your account after the email date means you accept the update.

Frequently Asked Questions About Privacy at lokitoto

After you close your account, your profile is marked inactive and hidden from the lobby. We keep payment records for seven years for audit purposes; personal details like your name and email are deleted within 90 days unless you ask to keep them. You can request full deletion anytime by contacting support.

Your DANA and OVO credentials never touch our game servers. When you deposit, we pass your payment details directly to the payment partner over an encrypted tunnel; we only store a token and confirmation number. Your bank sees the transaction, not your account username or game activity.

Yes, we need your legal name and current address to verify your identity and process withdrawals. But we do not display this information in the lobby or to other players. Your username and balance are visible; your legal details stay in our secure database and are only accessed by our support and finance teams.

We log which games you open and how many minutes you play each session so we can improve the lobby and detect account abuse. This data stays on lokitoto servers and is not sold to game studios or third-party analytics firms. You can see a summary of your session history in your account settings.

A cookie is a small file your browser stores to remember you are logged in. lokitoto uses session cookies to keep you authenticated and analytics cookies to track which game links you click. You can turn off non-essential cookies in your browser settings; session cookies are required to stay logged in.

Email [email protected] with the subject 'Data Subject Access Request' and your username. We will send you a file with your name, email, phone, address, payment history, login logs, and game records within five business days. Where local law permits, we provide this free of charge.

No. Your account data is stored only at lokitoto and is not shared with other gaming operators or affiliate networks. Depends on local law, we may share aggregate play statistics with game studios to help them improve titles, but never individual player names, contact details, or deposit amounts.